"Ticking the box" verses Performance

With the decline in available capital business performance needs to be at its optimum be it in areas of sales, delivery or it overall management.

An area of risk to performance is the tick box culture that has developed in the boom times and this needs to be reflected upon, since a business is destined to under perform where a tick box mentality culture prevails.

Ticking the box must not over ride skill; experience; gut instinct; the courage to speak out; common sense and professionalism. People "hiding" behind a job description and using “it is not my responsibility or accountability” rather than following the principles of “unity of interest” / “common goal”, risk losing sight of the true basis of business performance.