In a recent interview the ex Head of Risk at HSBC said “If you have a Company which is headed by those focused on “sales”, you have a problem” - Paul Moore ex HSBC being interviewed on the BBC on 3rd April 2009
It is refreshing that there are very good Clients that are willing to, no in fact positively want to, pay for a different kind of service - were the quality of the service and the people are put genuinely first and are not taken in by the "sales pitch" or the "process".
This different kind of service can only improve delivery which will benefit all, Clients and service providers.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment